“What do you mean you didn’t receive it? I sent it last night!” At least you thought you did. Now you’re red-faced in a meeting that was set up to review the PowerPoint presentation that never made it to your recipients.
- Microsoft Mail Stuck In Mac Outbox Outlook
- Mac Mail Outbox Not Sending
- Outgoing Emails Stuck In Outbox
You check your Outbox and there it is. If you ever find yourself in this situation, here are some reasons why and some steps you can take.
Jan 16, 2019 This issue occurs because Outlook 2016 for Mac can't locate and use the Sent Items folder. The folder hierarchy in the mailbox may have become corrupted. For example, in some cases, the Sent Items folder may be converted into the Archive folder, and the icons that mark the two folders are incorrect.
Re-send the message
- Jan 16, 2019 Learn how to keep in touch and stay productive with Microsoft Teams and Office 365, even when you’re working remotely. Email messages are stuck in Outbox in Outlook 2016 for Mac. Content provided by Microsoft. Applies to: Outlook 2016 for Mac. Select Product Version.
- Apr 17, 2012 If you are using Outlook for Mac, use the following methods to delete messages stuck in your Outbox. Windows users, see Delete a message stuck in Outlook's Outbox When the message is stuck because it has a large attachment, the Outbox should be visible in the folder list.
- Fix Message Stuck in Outlook 2019 Outbox Posted on November 10, 2018 by Mitch Bartlett 12 Comments There are a few reasons a message may get stuck in the Microsoft Outlook 2019 and 2016 Outbox.
- Oct 23, 2015 Emails stuck in your outbox? A common complaint of Outlook users is that their email send process takes too long, “hangs,” or traps messages in the outbox. Has that ever happened to you? We collected some troubleshooting instructions that should help you get your messages traveling smoothly again.
- In Outlook, click Help Check For Updates. If an update is found, download and install it. Restart Outlook. If the problem continues, click Help Contact Support.
First try clicking Send All on the Send/Receive tab in Outlook.
Check your Outbox to see if the message is gone.
Email attachment is too large
A message can get stuck if it includes an attachment that’s too large for some email servers to handle. For example, your workplace might limit the size of email messages you can send or receive. That slide deck with lots of pretty pie charts might be the culprit.
Switch to Working Offline
If re-sending the message didn’t work, try reducing the size of the attachments and send it again.
To do that, you might first try to either delete or open the message in the Outbox. But that might not work. Here’s why. Outlook is really responsive and keeps trying to send any message in the Outbox. You can’t open or delete a message if it’s doing that. Instead, you’ll probably see this message:
Microsoft Mail Stuck In Mac Outbox Outlook
To stop Outlook’s wheels from turning, you can go offline. On the Send/Receive tab, click Work Offline.
Microsoft outlook for mac sync contacts. Office 2011 for mac mojave. Once offline, it’s easy to fix the problem: you can open the message, remove the attachment, reduce its size, and re-send it. Or you can delete the message and start from scratch-if of course you have a copy of the attachment.
Email server is offline
Sometimes Outlook can’t send your messages because your email server is offline–whether an email server at work or online. If that’s the case, keep working! As soon as it comes online, Outlook will send all the messages in your Outbox in a second or two.
You’ll know your server is offline if you see “Disconnected” in the Status bar.
When you’re up and running, it will say “Connected.”
Mac Mail Outbox Not Sending
Outgoing Emails Stuck In Outbox
You should be good to go now. For pointers on trimming down attachments before sending, see Reduce the size of pictures and attachments.